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Refund Policy

Effective Date: 11/17/25

At LocalFlower, your satisfaction matters. We stand behind the quality of our THC-A products and work hard to ensure every order arrives correctly and in excellent condition. Because these products are consumable and regulated, we have specific policies regarding returns and refunds.

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1. All Sales Are Final

 

Due to the nature of our consumable products — including THC-A flower, tinctures, edibles, and concentrates — all sales are final. We cannot accept returns or issue refunds for:

 

  • Opened or used products

  • Change of mind

  • Failure to understand local THC-A laws

 

Please ensure you are legally permitted to purchase hemp-derived THC-A products in your area before placing an order.

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2. Damaged or Incorrect Items

 

If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery and include:

 

  • Your order number

  • Clear photos of the product and packaging

  • A brief description of the issue

 

Depending on the situation, we may offer:

 

  • A replacement

  • A refund to the original payment method (if applicable)

  • Store credit toward a future purchase

 

LocalFlower reserves the right to approve or deny refund/replacement requests at its discretion.

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3. Lost or Stolen Packages

 

Once an order has been shipped and marked “Delivered” by the carrier, LocalFlower is not responsible for lost or stolen packages.

 

If your package goes missing after being marked delivered, please contact the carrier directly to file a claim.

 

We strongly encourage choosing a shipping method with tracking and ensuring your delivery address is secure.

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4. Order Cancellations

 

Orders cannot be canceled once they have been processed or shipped.

 

If you need to cancel an order, contact us immediately at support@localflower.club.

If the order has not yet entered processing, we will do our best to accommodate the request — but we cannot guarantee cancellation.

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5. How to Contact Us

 

For refund, replacement, or return-related inquiries, please reach out to:

 

Email: support@localflower.club

Subject Line: “Refund/Return Request – Order #[Your Order Number]”

 

Our team will respond within 1–3 business days.

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6. Policy Updates

 

We may update this Refund & Return Policy from time to time. All changes will be posted on this page with an updated effective date. Continued use of the Site constitutes acceptance of any revised policy.

 

LocalFlower reserves the right to refuse refunds or replacements for any reason that violates the terms or spirit of this policy.

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These statements have not been evaluated by the Food and Drug Administration. These products are not intended to diagnose, treat, cure or prevent any disease. 


Compliant Hemp Product — 2018 U.S. Farm Bill:
• Grown in full compliance with federal and applicable state laws.      

• Contains Δ9-THC concentration of not more than 0.3% on a dry weight basis,   verified by third-party laboratory testing.    

• Hemp and hemp-derived products were removed from the Controlled Substances Act by the 2018 Farm Bill and are federally lawful to ship in the United States.

• 21 U.S.C. § 802(16)(B) excludes hemp from the definition of “marijuana.”     

• 7 U.S.C. § 1639o defines hemp as the plant Cannabis sativa L. and all derivatives with ≤ 0.3% Δ9-THC.

 

We reserve the right to refuse shipment of any product to jurisdictions where local or state law prohibits the sale, possession, or shipment of hemp-derived cannabinoids, including THCA products.  

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**We do not ship THCA products to the following states:**  
(Arkansas, Hawaii, Idaho, Kansas, Louisiana, Oklahoma, Oregon, Minnesota, Rhode Island, Utah, Vermont.)

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If your state is added to this list or new legislation prohibits shipment, we will suspend shipment to that state immediately.  
By placing an order, you confirm that you are not located in a jurisdiction where THCA products are prohibited, and you assume full responsibility for compliance with local laws.

 

© 2025 by Local Flower

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